SHOP WITH CONFIDENCE
Sales Policies
Clear policies for shipping, returns, refunds, cancellations, preorders, and limited-number collectibles.
01
Shipping
USPS shipping, tracking, rates, processing time, and festival purchases.
02Returns
When collectible cards may be returned and what must accompany a return.
03Refunds
What is refundable and how approved refunds are handled.
04Cancellations
When an order may be cancelled before shipment.
05Damaged or Lost Packages
USPS insurance, damage claims, lost shipments, and replacement procedures.
06Preorders
Release timing, inventory reservation, and serial-number assignment.
07Limited-Number Replacements
Why replacement collectibles may carry a different Registry or serial number.